Privacy policy.
Introduction
Welcome to the ELLEN COACHING AND CONSULTANCY - FZCO privacy policy.
ELLEN COACHING AND CONSULTANCY - FZCO respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our site or otherwise provide information to us and tell you about your privacy rights and how the law protects you.
Purpose of this privacy policy
This privacy policy aims to give you information on how ELLEN COACHING AND CONSULTANCY - FZCO may collect and process your personal data through your use of this website and our services, including any data you may provide through this website or when accessing our services. We keep our privacy policy under regular review
Controller
ELLEN COACHING AND CONSULTANCY - FZCO is the controller and responsible for your personal data (collectively referred to as "we", "us" or "our" in this privacy policy).
If you have any questions about this privacy policy, please contact [ellen@eleenpeeters.me].
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
· Identity Data includes first and last name, marital status, title, date of birth and gender.
· Contact Data includes billing address, email address and telephone numbers.
· Financial Data includes bank account and payment card details.
· Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services).
How is your personal data collected?
We will only collect data from you through direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us in person, by phone, email or otherwise. How we use your personal data
We will only use your personal data in accordance with applicable law. Most commonly, we will use your personal data in the following circumstances:
· Where we need to perform the contract we are about to enter into or have entered into with you.
· Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
· Where we need to comply with a legal obligation.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we may use your personal data.
Purpose/Activity
Type of data
Basis for processing
To register you as a client of ELLEN COACHING ANDCONSULTANCY - FZCO
(a) Identity
(b) Contact
Performance of a contract with you
To process and deliver services you have purchased:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
(a) Identity
(b) Contact
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose or where required by law.
Disclosures of your personal data
Other than as required by law, we will only share your personal data with third parties (such as medical or other care providers) on your written request and consent.
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements and in order to comply with the rules of any professional body to which our representatives are subject.
YOUR RIGHTS
You have the right to:
Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.